When you create experiences, you create connection.
In a fast paced, always on, technology-saturated world, the secret of success is surprisingly simple.
It's not a bespoke product, or express shipping. It isn't a smooth transition from online to offline, from one device to another. It's not a widget. It's not a smile.
It's all of those things.
When we focus on experience, our businesses grow. And we also make people - our customers and our workers - really happy.
Win. Win. Win.